Western Digital guarantees to launch firmware replace for failing SanDisk Excessive SSDs

Western Digital says it’ll launch a firmware replace to deal with a reliability problem with its SanDisk Excessive and Excessive Professional SSDs. Over the previous few months, , the and have been suffering from individuals complaining of their not too long ago bought 4TB and 2TB Excessive V2 and Excessive Professional V2 transportable drives out of the blue erasing the info they’d on them and, in some instances, changing into unreadable. The problem is seemingly restricted to drives manufactured for the reason that finish of 2022 and seems to have an effect on 4TB fashions primarily.

On Friday, Western Digital shared its first public assertion on the difficulty because it was found months in the past, telling it had a software program replace prepared for 4TB Excessive and Excessive Professional variants. “Western Digital is conscious of stories indicating some prospects have skilled a problem with 4TB SanDisk Excessive and/or Excessive Professional transportable SSDs (SDSSDE61-4T00 and SDSSDE81-4T00 respectively),” the corporate stated. “We’ve got resolved the difficulty and can publish a firmware replace to our web site quickly. Prospects with questions or who’re experiencing points ought to contact our Buyer Assist group for help.”